Terms & Conditions

Tax checking service Terms & Conditions 

1. You can reschedule your appointment up to 4 hours before the meeting. 
2. If you no longer need your Tax Return checking, you can cancel the booking up to 24 hours before the appointment for a full refund. Any cancellations made within 24 hours of the original slot will not be accepted and no refund will be issued. 
3. If you are not available during the final 15 minutes of your appointment, this time will not be rescheduled. 
4. Anti-money laundering information must be sent at least 4 hours before your appointment time, failure to send this information will mean the review will not take place and no refund will be granted. 
5. If the anti-money laundering identification check fails then we are afraid we will not be able to complete the review and any fee paid will be refunded assuming the details were sent in time. 
6. Engagement letter must be signed at least 4 hours before your appointment time, failure to sign the letter will mean the review will not take place and no refund will be granted. 
7. Questions you would like to ask the tax professional must be sent at least 24 hours prior to the appointment time, if the questions are not sent in time they may not be answered whilst on the review. 
8. These terms are in addition to the terms set out in the Engagement letter.